Ask youself these questions.
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Does your computer cause you trouble?
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Is completing a task causing you frustration?
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Has your computer become infected with viruses or malwalware?
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Does you printer, or some other device not work properly?
Get help from a person with experience.
I
have had 20 years of computer experience. Since I
have personally encountered, at one time or
another, many of the same problems you are perhaps having,
and
had great success at solving those same problems, I
understand your frustrations and offer easy to
understand advice or instruction. Over my
fifteen years of service, I have successfully solved
many additional problems, and helped complete
tasks, presented by frustrated users.